Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM (PST).
If you contact us outside these hours, we’ll get back to you as soon as possible on the next business day.

Once your order is shipped, you’ll receive a confirmation email with a tracking number.
You can use this tracking number on our website or the carrier’s website to see your delivery status in real time.

Yes, you can request an address update within 12 hours of placing your order by emailing ask@techify-llc.shop.
After your order has been processed or shipped, we’re unable to make address changes.

If your item arrives damaged, defective, or incorrect, please contact us immediately at ask@techify-llc.shop with your order number and clear photos of the issue.
We’ll review your case and arrange a replacement or refund as soon as possible.