Refund and Returns Policy

Effective Date: October 2025

Company: Techify LLC
EIN: 92-3015092
Email: ask@techify-llc.shop
Phone: +1 310-639-9927
Address: 534 E Pine St, Compton, CA 90222, United States

1. Overview

At Techify LLC, your satisfaction is our top priority. We want you to enjoy every product you purchase from us.
If you are not completely satisfied with your order, we offer a simple and fair return, exchange, and refund process.

This policy applies to all purchases made through our official website — https://techify-llc.shop.

2. Eligibility for Returns

You may request a return or exchange if:

• The item is defective, damaged, or not as described.
• The item is unused, in its original packaging, and returned within 30 days of delivery.
• You have proof of purchase (order number, invoice, or email confirmation).

Please note:

• Items damaged due to misuse, negligence, or normal wear and tear are not eligible for return.
• Customized or clearance items cannot be returned unless they arrive damaged or faulty.

3. Return Process

To initiate a return:

1. Contact our support team at ask@techify-llc.shop within 30 days of delivery.
2. Provide your order number, photos of the product, and a short description of the issue.
3. Once approved, we’ll share the return shipping address and instructions.

Please do not return products without prior authorization — unapproved returns may not be accepted or refunded.

4. Refunds

Once your return is received and inspected, we’ll notify you via email.
If your return is approved:

• Your refund will be processed within 5–10 business days.
• Refunds are issued to your original payment method (credit card, PayPal, etc.).

Shipping fees (if applicable) are non-refundable, unless the return is due to a Techify LLC error.

5. Exchanges

If you’d like to exchange your item for a different product or replacement unit:

• Contact us at ask@techify-llc.shop.
• Exchanges are processed only after the original item is received and inspected.

We’ll cover the return shipping for defective or damaged products.

6. Non-Returnable Items

The following items cannot be returned or refunded:

• Gift cards or downloadable digital products
• Clearance or final-sale items
• Products damaged by improper handling, installation, or modification

7. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. Check your bank or payment account again.
2. Contact your payment provider — sometimes refunds take time to post.
3. If the issue persists, reach us at ask@techify-llc.shop and we’ll help resolve it quickly.

8. Order Cancellations

You may cancel your order within 12 hours of placing it.
After that period, the order may already be processed or shipped, and cancellation may not be possible.

9. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect:

• Email us at ask@techify-llc.shop within 48 hours of delivery.
• Include clear photos or a short video of the issue.
• We’ll arrange a replacement or full refund at no extra cost.

10. Contact Us

If you have questions or need help with your return or refund:

Techify LLC
📍 534 E Pine St, Compton, CA 90222, United States
📧 ask@techify-llc.shop
📞 +1 310-639-9927
🆔 EIN: 92-3015092